Bluon and Housecall Pro Partner to Deliver In-App HVAC Tech Support

IRVINE, CA — Bluon, Inc., a software program firm centered on boosting HVAC technician productiveness by way of information and A.I. help, has introduced a strategic partnership with Housecall Professional, a number one enterprise administration platform for residence service professionals.

The mixing embeds Bluon’s technical database and A.I.-driven help straight into Housecall Professional, giving HVAC technicians prompt entry to specs, manuals, and troubleshooting instruments inside their present workflow.

Partnership Goals to Resolve HVAC’s Twin Challenges

The HVAC business continues to wrestle with two main pressures: an overload of fragmented technical info and a scarcity of expert technicians. Even routine service calls typically require techs to spend hours trying to find mannequin information and half particulars. In the meantime, as seasoned technicians retire, newer recruits enter the commerce with restricted expertise and fewer assets to construct their information base.

Bluon’s Database Centralizes Technical Data

Bluon’s proprietary database covers greater than 200 manufacturers and 20 million particular person gear mannequin numbers, offering fast entry to mannequin specs, estimated age and guarantee particulars, authentic manuals and schematics, and full elements lists with verified replacements. The system delivers brand-agnostic help for technicians working throughout numerous product traces, decreasing time misplaced to handbook searches and information inconsistencies.

AI Assist Constructed From 120,000 Actual-World Calls

The platform’s MasterMechanic™ A.I. software leverages insights from over 120,000 dwell tech help calls—every reviewed and refined by Bluon’s in-house consultants. This creates a scalable, field-tested troubleshooting answer that may information technicians by way of just about any state of affairs with sensible, equipment-specific suggestions.

Direct Integration Into Housecall Professional

By embedding Bluon’s capabilities inside Housecall Professional’s subject service administration platform, customers can now entry information, elements data, and step-by-step help with out leaving their dispatch or job screens.

“This partnership with Housecall Professional amplifies our mission to empower HVAC professionals with info and help by straight embedding it into their present workflow,” mentioned Peter Capuciati, Bluon’s Chairman and CEO. “Our partnership permits us to place Bluon’s highly effective information and A.I. straight in entrance of these contractors on the precise second they want it, giving them a notable aggressive benefit.”

“Execs win on velocity and accuracy, which is why it’s so essential for technicians to have easy accessibility to dependable information,” mentioned Roland Ligtenberg, Housecall Professional Co-founder and SVP of Innovation & Development. “Embedding Bluon inside Housecall Professional supplies them with simply that. Techs get specs, manuals, elements, and step-by-step steering in seconds. Fewer callbacks. Extra first-time fixes. Greater margins. Extra jobs per day with out including headcount.”

For extra details about Bluon, go to www.bluon.com.

For extra details about Housecall Professional, go to www.housecallpro.com. 

Notice: this press launch was rewritten with assist from generative AI.