LOS ANGELES, CA — Roto-Rooter, the biggest plumbing, drain cleansing, and water cleanup supplier in North America, has introduced a brand new partnership with ServiceTitan (Nasdaq: TTAN), the software program platform constructed for the trades. The transfer will convey ServiceTitan’s all-in-one system to Roto-Rooter’s company-owned branches throughout the US, serving to the model’s plumbers and workplace employees work smarter, shut extra jobs, and ship a fair stronger buyer expertise.
What It Means for Contractors
For plumbing professionals, the massive takeaway is effectivity. ServiceTitan’s platform is designed to make dispatching smoother, hold techs geared up with the information they want within the subject, and scale back complications within the workplace. Roto-Rooter says the partnership will assist them increase income alternatives, standardize operations throughout a whole lot of areas, and provides their workforce extra time to deal with serving clients.
“For almost a century, Roto-Rooter has been a gold normal in plumbing and buyer care,” mentioned Ara Mahdessian, Co-Founder and CEO of ServiceTitan. “Via this new partnership, ServiceTitan’s enterprise-grade platform will ship outsized ROI by serving to Roto-Rooter unlock new ranges of effectivity and development to allow them to obtain their formidable enterprise objectives. Meaning creating new income alternatives, streamlining operations at scale, and empowering technicians to ship an unmatched buyer expertise.”
Constructing on a Legacy of Instruments That Work
Roto-Rooter was based greater than 90 years in the past when Samuel Blanc constructed the world’s first electrical sewer-cleaning machine. That spirit of sensible innovation carries via at this time, mentioned Robert Goldschmidt, President of Roto-Rooter.
“We imagine our partnership with ServiceTitan is the following step in our legacy of innovation. Now, 1000’s of our subject staff and workplace employees will be capable of harness the facility of ServiceTitan’s best-in-class know-how, serving to to extend effectivity, automation, and standardization throughout many of the departments inside our nationwide community. In consequence, our groups could have extra time to deal with our most vital job, delivering excellent industry-leading service to our clients,” Goldschmidt mentioned.
A Nationwide Rollout
The ServiceTitan platform will likely be carried out throughout Roto-Rooter’s nationwide name facilities and its large community of branches in main metro areas. Past residential plumbing, the software program will even assist industrial jobs, sewer restore and alternative, water restoration, and water remedy providers.
For contractors watching the {industry}, this partnership highlights a rising pattern: even the most important names in plumbing are leaning on know-how to tighten up operations, increase profitability, and provides techs instruments that make their workday extra productive.
For extra data, go to www.servicetitan.com
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