ServiceTitan Brings AI Automation to the Trades With Atlas

LOS ANGELES, CA — ServiceTitan (Nasdaq: TTAN) has launched a brand new suite of AI-powered instruments that assist contractors automate their total again workplace—from the primary name to the ultimate bill. The corporate additionally unveiled Atlas, a next-generation AI sidekick constructed into ServiceTitan that may act, determine, and adapt like a member of the workforce.

Atlas Acts As An AI Co-Pilot For Contractors

Atlas is designed to perform as the final word ServiceTitan energy person, capable of run stories, find jobs, dispatch technicians, or information workflows merely via plain-English instructions—typed or spoken. Over time, Atlas will deal with extra of the day-to-day selections and duties that enterprise house owners and workplace employees usually handle.

“In contrast to conventional instruments, Atlas feels much less like software program and extra like a trusted co-pilot or perhaps a chief of employees that adapts to the particular workflows of any contractor,” mentioned Vahe Kuzoyan, Co-Founder and president of ServiceTitan. “Atlas not solely understands what you say, it really comprehends the distinctive context of your small business at any given second. Each time you work together with Atlas, it’ll develop into smarter, extra highly effective, and extra insightful. Our imaginative and prescient is that trades companies will sooner or later solely want to show the wrench whereas Atlas handles every little thing else.”

Subject, Workplace, and Buyer Advantages

Atlas and the brand new AI-powered platform ship contractor-focused options that:

• Assist technicians within the discipline with prompt solutions in ServiceTitan Cellular, lowering calls to dispatch, rushing up jobs, and creating extra upsell alternatives.

• Automate workplace workflows resembling bill critiques, demand-based scheduling, and benchmark pricing.

• Simplify business operations by auto-filling each day logs, producing RFIs and alter orders, and streamlining Accounts Receivable.

• Improve the shopper expertise via AI reserving brokers, interactive SMS scheduling, and real-time dispatch suggestions.

• Information smarter enterprise selections by surfacing key insights, highlighting dips in reserving charges, or recommending profit-boosting actions routinely.

AI That Acts On Its Personal

In contrast to reporting instruments that solely present insights, Atlas can take direct motion. For example, it might probably routinely throttle advertising spend when schedules are full or set off new campaigns when demand drops. This mix of intelligence and automation helps contractors remove waste, improve margins, and reply to altering workloads rapidly.

“The trades are probably the most resilient and sturdy industries on the earth,” mentioned Ara Mahdessian, Co-Founder and CEO of ServiceTitan. “AI isn’t going to interchange contractors, however it’ll completely rework how they function. Enterprise house owners who adapt and embrace this new actuality will thrive, whereas those that don’t will probably be left behind. With Atlas, we’re giving our prospects the power to harness AI thoughtfully and exactly, to allow them to run smarter, serve prospects higher, and develop extra profitably.”

New Max Program Helps AI Adoption

Alongside Atlas, ServiceTitan has launched its new Max Program, which pairs the corporate’s Professional Merchandise with professional steerage to speed up AI automation for contractors. Max helps companies absolutely leverage ServiceTitan’s automation capabilities and maximize ROI from end-to-end digital operations.

To study extra about the entire new options and bulletins at Pantheon 2025, go to the Pantheon Stay Weblog at www.servicetitan.com/blog/pantheon-2025-live-coverage. 

Observe: this launch was rewritten with the assistance of generative AI.